Terms & Conditions

QUOTATION

A quotation will be emailed to you after the initial communication stages, this is a guide price as you may make changes closer to the event in terms of items and quantity.

 

DEPOSIT 

In order to secure our services for your event, a 50% deposit of the approximated cost is required. The deposit is non-refundable should the event be cancelled less than 30 days prior. If notice is more than 30 days, a percentage will be refunded minus a portion to cover any costs incurred in relation to event planning.  Please note an event is not confirmed until the deposit has been paid. Quotes are valid for 30 days and once payment is received, prices and dates are secured unless stated otherwise.

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FINAL PAYMENT

You will receive an invoice approximately one to two weeks before your event. Card, cash or bank transfer are acceptable forms of payment.

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CANCELLATION

Should you choose to cancel your event once the invoice has been settled in full, (up to two weeks beforehand) you will not be entitled to a refund. Should you cancel your event with more than two weeks notice, a percentage of the total spend may be refunded where possible.

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If a cancellation occurs due to unforeseen circumstances such as Government legislation guidance in respect of Covid-19, we will transfer the spend across to a new date within three months of the original event minus a percentage of the deposit which will be used to cover any costs incurred in relation to event planning. 

 

The deposit is subtracted from your final invoice and payment of deposit is an acknowledgement of Terms and Conditions. Complete cancellation of the event must be advised in writing.